SERVICE PORTAL

Product Warranty Report / Freight Damage Report / Product Shortage Report

NPS invests much time and effort to ensure that all of our products are manufactured with the highest standards and that every order is processed correctly. We apologize for any frustration you have experienced.


First Name
Last Name
Email address
Purchase Order #
Purchase Date
Authorized Dealer Name

For Product Warranty

Item/Model #
Lot # (found beneath the product on the NPS sticker)
Quantity
Date the issue occurred
Briefly describe the problem
Please upload a photo of the defective product to help us try to service this more efficiently

For Freight Damage

Item/Model #
Quantity Damaged:
Please upload a copy of the signed BOL noting the damages:

For Product Shortage

Item/Model #
Quantity Missing:
Please upload a copy of the signed BOL noting the shortages: